top of page

Helplines and Support

Immediate access to curated UK support services. You are not alone.

UK Emergency Numbers

 

Emergency (Police, Fire, Ambulance)

Call 999 or 112.

Call 999

 

Police Non-Emergency

Call 101

 

NHS Non-Emergency

Call 111

 

Silent 999 calls

If you are in danger but can't speak, call 999 and listen. When prompted by the operator, press 55. Your call will be transferred to the police as an emergency.

Guardian Angel Support

 

Guardian Support Line

Direct support line for users of the Guardian Angel app.

Call 07836318898

 

Guardian Email Support

For non-urgent support and inquiries related to the Guardian Angel app.

National Domestic Abuse Helplines (UK)

 

Refuge (National Domestic Abuse Helpline)

24/7 Service

Freephone, 24-hour national helpline for women experiencing domestic abuse, run by Refuge.

Call 0808 2000 247 Visit Website

 

Men's Advice Line

Confidential helpline for male victims of domestic abuse.

Call 0808 801 0327 Visit Website

LGBTQ+ Support

 

National LGBT+ Domestic Abuse Helpline

Emotional and practical support service for LGBT+ people experiencing domestic abuse.

Call 0800 999 5428 Visit Website

 

Galop

Provides advice and support for LGBT+ people who have experienced hate crime, domestic abuse or sexual violence.

Visit Website

 

Victim & Witness Support (UK)

Victim Support (England & Wales)

24/7 Service

Independent charity offering a free and confidential 24/7 Supportline for anyone affected by crime.

Call 08081689111

Visit Website

 

Victim Support (Scotland)

The lead voluntary organisation in Scotland helping people affected by crime.

Call 08001601985

Visit Website

 

Witness Service (Citizens Advice)

Provides free, independent emotional and practical support to witnesses of crime.

Call 03003321000Visit Website

Mental Health Support (UK)

 

Samaritans

24/7 Service

A safe place to talk any time you like, in your own way – about whatever’s getting to you. 24/7 service.

Call 116123

Visit Website

 

Mind Infoline

Provides information and signposting service for mental health problems.

Call 03001233393

Visit Website

 

Shout (Text service)

24/7 Service

A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.

Text SHOUT to 85258

Visit Website

 

Anxiety UK

Offers support, advice, and information on anxiety conditions.

Call 03444 775 774

Visit Website

No Panic

Offers a helpline and support for people with panic attacks and OCD.

Call 0300 772 9844

Visit Website

 

Rethink Mental Illness

Provides advice and information for people with severe mental illness.

Visit Website

Postnatal Support

 

Association for Post Natal Illness (APNI)

Provides support to mothers suffering from post-natal illness.

Call 020 7386 0868

Visit Website

 

PANDAS Foundation

Support for families coping with pre and postnatal mental illnesses.

Call 0808 1961 776

Visit Website

Alcohol & Substance Misuse Support

 

Drinkline

A national alcohol helpline providing confidential advice and support.

Call 0300 123 1110

 

Alcoholics Anonymous (AA)

A fellowship where people share their experiences to solve their common problem and help others to recover from alcoholism.

Call 0800 9177 650

Visit Website

 

 

Al-Anon Family Groups

Support for family and friends of people with a drinking problem.

Call 0800 0086 811

Visit Website

Drug & Addiction Support

 

FRANK

24/7 Service

Honest information about drugs. 24/7 confidential helpline.

Call 0300 123 6600

Visit Website

Eating Disorder Support

 

Beat (Adult Helpline)

The UK's eating disorder charity. They provide helplines, online support, and a network of support groups.

Call 0808 801 0677

Visit Website

Specialist Support & Counselling

 

Rape Crisis (England and Wales)

24/7 Service

A 24/7 national helpline offering confidential emotional support for anyone who has been raped or sexually assaulted.

Call 08088029999

Visit Website

 

The National Association for People Abused in Childhood (NAPAC)

A helpline for adult survivors of all types of childhood abuse.

Call 08088010331

Visit Website

 

National Stalking Helpline

Provides advice on how to deal with any type of stalking behaviour.

Call 08088020300

Visit Website

 

Child Protection (UK)

NSPCC Helpline

For adults concerned about a child. Professionals are available to provide advice and take action.

Call 08088005000

Visit Website

 

Childline

A free, private and confidential service for anyone under 19 in the UK with any issue they’re going through.

Call 08001111

Visit Website

 

NSPCC FGM Helpline

If you're concerned that a child is at risk of or has already had FGM.

Call 0800 028 3550

Email

Housing & Homelessness (UK)

 

Shelter Emergency Helpline

Expert advice on housing, homelessness, and legal rights.

Call 08088004444

Visit Website

 

Centre point Helpline (for young people)

Provides housing advice to young people aged 16-25 in England.

Call 08088000661

Visit Website

 

Street Link (England & Wales)

Connects people sleeping rough with local services.

Call 03005000914

Visit Website

 

The Mix (Under 25s)

Essential support for under 25s, including housing and homelessness.

Call 08088084994

Visit Website

UK Charities & Support

Women's Aid

A national charity working to end domestic abuse against women and children. Provides resources and a live chat service.

Visit Website

 

IDAS

The largest specialist charity in Yorkshire supporting people affected by domestic abuse and sexual violence.

North Yorkshire & Barnsley: 03000 110 110

Sheffield: 0808 808 2241

Email

Visit Website

 

International Helplines

USA National DV Hotline

Call 1-800-799-7233

Visit Website

 

Canada (Assaulted Women's Helpline)

Call 1-866-863-0511

Visit Website

 

Australia (1800RESPECT)

Call 1800737732

Visit Website

 

New Zealand (Shine)

Call 0508744633

Visit Website

 

Interpreter Services

Many helplines, including the National Domestic Abuse Helpline, offer interpreter services on request. Ask for an interpreter when you call if you need one.

We have a comprehensive,  list of helplines for a wide range of needs, from emergency services to mental health and housing support.

bottom of page